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Customer support team manager Brian Ludviksen has had myriad roles in a coffee career spanning two decades. Before managing the support department, he was Counter Culture’s technical services manager, and has been a bagger, technician, roaster, and barista. He was also one of the charter members of the La Marzocco street team, which has gone to great lengths to strengthen relations and communications between the barista and equipment-manufacturing sectors of specialty coffee, including the creation of the La Marzocco La Strada.
He fell in love with Counter Culture Coffee in 2005 at the Southeast Regional Barista Competition, where he met his wife (and Counter Culture almuna), Cindy. He lives in Durham with Cindy, their son Milo, a dog named Rocky, and a cat named Boo.