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Photo by Jeff McArthur.
Transparency is one of our core values, and not only to do we try to embody it; we seek it out in our partners throughout the coffee trade. We published our first Counter Culture Direct Trade Certification (CCDTC) Transparency Report in 2009 and today we are excited to release our 2010 report, which aims to give a succinct, transparent summary of our financial and personal relationships with the producer partners whose coffees received CCDTC in 2010.
 
We hope you read the report, but, in short, 2010 was a dynamic year for our producer partners and us. Our Coffee Department spent more time on the road than ever to support our mission to improve coffee quality in the cup, quality of life for producers, and quality of relationships with growers. We were reminded of the incredible importance of good communication and solid relationships as we watched coffee prices skyrocket. Thankfully, we have long been committed to open, constant, and transparent communication, and our relationships at origin have never been stronger, helping make 2010 a great year for us and setting the stage for an even better 2011.
 
Best,
Mark
Recent Updates:
We will not be roasting on Friday, April 29, as our staff is traveling to Durham for our new-headquarter's grand opening event and annual company meeting. Please place your orders with this in mind. We apologize for this interruption! Thank you in advance for your understanding. Order received...
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At Counter Culture, we talk a lot about transparency and partnership in relation to how we buy coffee. Both are essential to improving the quality and sustainability of the coffees we purchase in direct ways: Transparency builds trust and trust helps us build the partnerships that make continuous...
A few weeks ago, I was part of a meeting with other coffee roasters in which one company kept referring to producers as "suppliers." In a strict definitional sense that's true, but the word "suppliers" struck me as negative. I think part of that has to do with my past—I interned in college for a...