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Our mission is to achieve real environmental, social, and fiscal sustainability. Doing so requires long-term dedication, constant innovation, and perseverance. Photo by Jeff McArthur.
Since 2007, we have published an annual scorecard charting our progress toward social, environmental, and fiscal sustainability goals. Our business spans continents, cultures, and communities, and the data we measure reflects the breadth of our efforts across these divides: from investment in coffee-producing communities to the environmental impact of our roasting facility in Durham, NC.
 
When we created the scorecard, we selected metrics that would be meaningful and challenging over the course of many years, and, as we have continued to learn, adjust our energy and our categories to reflect improved sustainability strategies.
 
This year's scorecard includes new paper and energy use reduction goals while updating our progress on the five-year goals we set in 2009 as part of our CUPS initiative, which include measures of employee, producer, and customer satisfaction, as well as our company's footprint through the miles driven by our employees.
 
We love to share our thoughts about sustainability and believe in the benefits of collaboration, so please, share your feedback, questions, and ideas with us anytime!
 
 
Best,
Nathan
POSTED IN: sustainability
Recent Updates:
A few weeks ago, I was part of a meeting with other coffee roasters in which one company kept referring to producers as "suppliers." In a strict definitional sense that's true, but the word "suppliers" struck me as negative. I think part of that has to do with my past—I interned in college for a...
Monday, February 15, is a federal holiday. As such, the post office is closed. Retail orders shipping via USPS Priority Mail—which includes coffee subscriptions and most Flat Rate Shipping orders—will be roasted that day, but will be held for shipment until the following day, Tuesday, October...
We believe in pushing potential in every aspect of what we do—from employee development to coffee-buying relationships—and we believe improvement is a journey not a destination. We're proud of all of the coffees we sell and we want to celebrate their journey to higher quality and sustainability....
When I started this blog back in the spring, I began with trying to answer "What is sustainable coffee?" I knew from the outset that this was a bit of a rhetorical question, but I thought I could at least put some parameters around an answer—I needed to for my own piece of mind. Almost a year later...
We were first introduced to the Durham Living Wage Project back in May during our 2015 Sustainable Spring event series. Our support team was asked to find businesses or organizations in their communities doing inspiring work in sustainability and invite them to speak at our training centers. Our...